Help Center

Are there additional baggage allowances for passengers with disabilities?

Passengers with special requirements are entitled to certain additional baggage allowances, free of charge but subject to the following limitations:

  • Passengers who are dependent on a wheelchair may travel with a fully collapsible wheelchair stored in the aircraft hold.  Passengers who are dependent on braces or crutches may also travel with these items stored in the aircraft hold.

  • Passengers traveling with battery-powered wheelchairs should contact their local Emirates office with details before commencing their journey.

  • Passengers who are dependent on a portable kidney dialysis machine are entitled to travel with one machine and ancillary equipment loaded in the aircraft hold.

  • Assistance dogs of vision- and hearing-impaired passengers must be loaded in the hold in kennels and will not be permitted in the cabin.

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Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

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CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

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