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Help Center

What should I do if I forget my password?

If you’ve forgotten your password, click Forgot Password? on the login page. You’ll be able to view the password hint you provided when you registered, or you can have your password emailed to the email address in your profile.

Alternatively, you can call your Emirates Contact Centre for assistance.

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Please call this number for hotel reservation queries only (except Dubai Stopovers). This service is provided by our partner, Tourico.
Tourico is unable to answer any Emirates-related queries.

Car rental

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.