Help Center

What are the time limitations for booking online?

Online booking using real time payment is available for any flights up to 2 hours before scheduled departure time. Real time payment options include credit card, debit card, PayPal and real time bank transfer.

Other payment types including bank transfers, Western Union etc have their own advance purchase restrictions, please view FAQ here.

Online booking is also not available for any flight with a scheduled departure more than ten (10) months into the future.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates-services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.