Baggage PolicyChange in baggage dimensions policy for checked-in baggage
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When do I need to arrive at the airport if I check in online?

If you are checking baggage, you will need to arrive at the airport at least ninety minutes prior to your scheduled departure time. If you are not checking baggage, you must arrive at the airport at least sixty minutes prior to scheduled departure. Failure to arrive at the airport within the stated timeframe may result in missing your flight. Your eBoarding pass will also indicate the timings for you to report at the airport (timings vary according to airport requirement).

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Hotel booking

Hotel booking

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Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car rental

Car rental

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to file a claim:
Please refer to the phone number in your policy document.