Help Center

When do I need to arrive at the airport if I check in online?

If you are checking baggage, you will need to arrive at the airport at least ninety minutes prior to your scheduled departure time. If you are not checking baggage, you must arrive at the airport at least sixty minutes prior to scheduled departure. Failure to arrive at the airport within the stated timeframe may result in missing your flight. Your eBoarding pass will also indicate the timings for you to report at the airport (timings vary according to airport requirement).

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates-services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.