Help Center

What happens if I experience a problem while checking in online?

If you experience any technical problems or for some reason cannot complete the online check-in process, please proceed to the airport for normal check-in at the Emirates desk, allowing sufficient time to complete the usual check-in procedures at the airport.

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.