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I've lost my paper ticket. What should I do?

Contact your local Emirates office immediately. You will need to complete a form of indemnity. Based on the information provided, Emirates will issue you with a replacement ticket or a refund (dependent on the fare conditions). A fee may be charged for the replacement of a lost ticket. A refund will only be issued 6 months after you notify us of a lost ticket.

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Flights and Emirates services

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TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel reservations and car rental

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Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

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Please call this number if you need to file a claim.