Help Center

Can my service animal or pet travel with me?

Certain service animals are allowed to travel in the cabin on Emirates flights, subject to a number of conditions. For more information on traveling with a service animal, please see our information for passengers with special needs or contact your local Emirates office.

Pets are not permitted in the cabin of Emirates flights. Learn more about transporting your pet or contact your local Emirates office.

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Your contact information will be updated if you change the value in the Choose Your Country combo box.

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com (opens your default email client) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note that getyourguide.com will be unable to answer any questions related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.