Help Center

When I arrive in Australia with Emirates and need to transfer to a domestic flight with Qantas, where do I go?

If you are transferring from an Emirates international flight to a domestic flight, you will need to clear customs and collect your baggage before you go to the domestic terminal. Some international airports have domestic transfer desks that allow you to check your bags in for your domestic flight before proceeding to the domestic terminal.

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates-services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.