Help Center

How do I make a Chauffeur-drive service request for Qantas-operated flights?

You can arrange Chauffeur-drive service for flights operated by both Emirates and Qantas under Manage Your Booking on emirates.com. For flights operated by Qantas, you can also arrange Chauffeur-drive service through qantas.com.

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates-services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.