Help Center

As an Emirates Skywards member traveling on the Qantas domestic network, will I have access to Qantas domestic lounges in Australia?

Emirates Skywards Gold members will have access to Qantas Club Domestic Lounges in Australia. Emirates Skywards Platinum members will have access to Qantas Domestic Business Lounges (where available) and Qantas Club Domestic Lounges in Australia.

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates-services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.