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Which Emirates Skywards members are eligible for e-gate benefits?

E-gate is available to all Emirates Skywards® members over 18 years old, residing in the United Arab Emirates, or nationals of the Gulf Cooperation Council or of the UAE's visa waiver countries. Eligible visa waiver countries are: Andorra, Australia, Austria, Belgium, Brunei, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Kingdom, USA and Vatican City. Please note that Emirates Skywards Blue members will receive their membership cards once they complete their qualifying flights.

We endeavor to keep this information as current as possible; however, for the definitive list, please contact Dubai Naturalization and Residency Department.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Please call this number only if you have already made a hotel reservation on emirates.com through the service provided by our partner, Tourico. Tourico is unable to respond to queries related to hotels booked as part of a Dubai stopover package or through Dubai Connect or any other Emirates services.

Car rental

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to queries related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.