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Can reward tickets be refunded or endorsed to other airlines?

Flex Plus reward tickets can be refunded free of charge, but Flex rewards will incur a fee of USD 50. Saver Reward tickets and partner airline reward tickets can be refunded for a fee of USD 75. Once issued, reward tickets cannot be endorsed for travel on other airlines. Partially used tickets cannot be refunded or endorsed to another airline.

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Hotel booking

Hotel booking

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Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car rental

Car rental

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to file a claim:
Please refer to the phone number in your policy document.