[ English ]
Skip to main content

Help Center

Why am I asked for a credit card number when buying a flight reward with my Skywards Miles?

Credit card information is required to cover the government taxes and airport charges levied on all ticket purchases, including those purchased with Skywards Miles, whether with Emirates or with a partner airline. Airport taxes are compulsory and are not charged by the airline; rather, they are usually charged by governments or airport management companies.

All related questions

Do you have any feedback or questions for us? Get in touch

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Hotel reservations

Tel:

Please call this number for hotel reservation queries only (except Dubai Stopovers). This service is provided by our partner, Tourico.
Tourico is unable to answer any Emirates-related queries.

Car rental

Car rental

Tel:

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to file a claim.