Help Center

Can I purchase 25,000 Skywards Miles and receive a transfer of 25,000 Skywards Miles?

Yes you can, as transferring and purchasing are different types of transactions. If someone transfers 25,000 Miles to your account, you can still purchase another 25,000 Miles in that calendar year. Transferring and purchasing Miles can both be done through your online account.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email (opens your default email client) if you’re making or have made ticket purchases with our partner Please note that will be unable to answer any questions related to other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.