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How do I claim Miles for Family Bonus Members?

Simply visit the Claim Miles page of the website and enter the booking name and ticket number for the Emirates flight you wish to claim Skywards Miles for. This must match exactly the booking name and ticket number we have in our records for the claim to be authorized online.

Please note that family members cannot make backdated claims for flights they took before joining your Family Bonus program. Family Bonus members do not earn miles from activities with Emirates partners.

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Flights and Emirates services

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Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Hotel reservations

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Please call this number for hotel reservation queries only (except Dubai Stopovers). This service is provided by our partner, Tourico.
Tourico is unable to answer any Emirates-related queries.

Car rental

Car rental

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Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

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Please call this number if you need to file a claim.