Help Center

How do I claim missing Miles from Emirates?

If you’re missing Miles for an Emirates flight, please log in and submit an online claim.

We’ll credit the Miles into your account right away, as long as the name on the ticket matches the name in your Emirates Skywards profile exactly.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates-services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.