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If I spend miles on an instant upgrade, can I take advantage of the complimentary chauffeur-drive service?

Due to the limited notice period for an instant upgrade, we are not able to offer this additional service. However, if you upgrade at least 48 hours prior to travel using our online Manage a Booking facility or through an Emirates Contact Center, then the Chauffeur-drive service will be available to you.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Please call this number for hotel reservation queries only (except Dubai Stopovers). This service is provided by our partner, Tourico.
Tourico is unable to answer any Emirates-related queries.

Car rental

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.