Help Center

Can my family or traveling companions benefit from my tier membership when they travel?

There are several ways in which your traveling companions might benefit from your membership when they travel with you.

An Emirates Skywards member of any tier can buy instant upgrade rewards with Skywards Miles at the check-in desk for companions who are traveling with them on the same flight. Silver, Gold, and Platinum members can also take advantage of this service on board the aircraft.

Gold and Platinum members traveling in any class may also invite a guest traveling onwards with them on Emirates into the airport lounge. Please see the FAQ on lounge access for more details.

Traveling companions of Platinum members may benefit from priority baggage delivery, subject to availability. Platinum members may nominate another Emirates Skywards member for a complimentary Gold Partner card.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com (opens your default email client) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note that getyourguide.com will be unable to answer any questions related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.