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Can I earn Tier Miles on flights operated by Qantas?

You will earn Tier Miles on Qantas-operated flights with an EK flight number. Tier Miles will not be available on any flights with a QF flight number.

Please note that Skywards Miles will be awarded on Qantas-operated flights and Qantas link scheduled services only, and will not be earned on codeshare flights.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com (opens your default email client) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note that getyourguide.com will be unable to answer any questions related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.