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If I don't complete my journey, when will my miles be credited?

If you do not complete all your ticketed flights (for instance if part of your ticket is refunded or voided), we will credit miles for any flights you have flown as soon as you submit the remainder of your ticket for cancellation or refund. An Emirates Contact Center can assist you with this.

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Hotel booking

Hotel booking

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Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car rental

Car rental

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to file a claim:
Please refer to the phone number in your policy document.