Help Center

Does cabin class determine whether a fare is Special, Saver, Flex, or Flex Plus?

Fare types are not restricted by the class you travel in. When you are searching for or booking a flight, we will clearly show which types of fares are available. You can choose from Special, Saver, Flex, or Flex Plus in Economy Class and Business Class, and Flex or Flex Plus in First Class. You can also find featured fares in every class of travel.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email (opens your default email client) if you’re making or have made ticket purchases with our partner Please note that will be unable to answer any questions related to other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.