Baggage PolicyChange in baggage dimensions policy for checked-in baggage
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Do I earn miles for every fare type?

Yes, you do. We remain one of the few frequent flyer programs that offer reward miles on all fares, which applies to both Skywards Miles and Tier Miles.

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HotelCar

Hotel reservations and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to file a claim:
Please refer to the phone number in your policy document.