Help Center

How can Business Class or First Class bonuses help me to reach Silver, Gold, or Platinum status more quickly?

Class bonuses when flying Emirates are 75% for Business Class and 150% for First Class; this applies to both Tier Miles and Skywards Miles. The percentage is calculated from the base miles earned on the ticket you purchased.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email (opens your default email client) if you’re making or have made ticket purchases with our partner Please note that will be unable to answer any questions related to other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.