Baggage PolicyChange in baggage dimensions policy for checked-in baggage
Don't show again
[ English ]
Skip to main content

Help Center

What does tier qualification mean?

Tier qualification happens when you have collected enough Tier Miles or you have flown enough qualifying flights to either keep your tier or move up to the next level. 

At the time of your review, we count how many Tier Miles you have accumulated and how many qualifying flights you have taken. If you have enough of either category, we promote you to the next status level or keep you in your current tier. If you haven’t qualified, you drop a tier.

Call us

Hotel booking

Hotel booking

Tel:

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car rental

Car rental

Tel:

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

If you want to file a claim:
Please refer to the phone number in your policy document.