[ English ]
Skip to main content

Help Center

What does tier qualification mean?

Tier qualification happens when you have collected enough Tier Miles or you have flown enough qualifying flights to either keep your tier or move up to the next level. 

At the time of your review, we count how many Tier Miles you have accumulated and how many qualifying flights you have taken. If you have enough of either category, we promote you to the next status level or keep you in your current tier. If you haven’t qualified, you drop a tier.

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Hotel reservations

Tel:

Please call this number for hotel reservation queries only (except Dubai Stopovers). This service is provided by our partner, Tourico.
Tourico is unable to answer any Emirates-related queries.

Car rental

Car rental

Tel:

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to file a claim.