Help Center

Can I book a reward on emirates.com using Miles from a Skywards Skysurfers or Emirates Skywards minor account?

Yes, however, this online functionality is only available to parents or guardians who are Emirates Skywards members and who have their child’s account linked to their account. Once you are logged in to your linked account on emirates.com, you can view a dropdown list that allows you to select from account numbers before making the reward booking.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com (opens your default email client) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note that getyourguide.com will be unable to answer any questions related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.