Help Center

What is Skysurfers?

Skysurfers is our club for young frequent flyers aged between 2 and 16. Members earn miles with Emirates and our partners in the same ways and at the same rate as members of the Emirates Skywards program. Skysurfers can redeem their miles for free flights or a variety of exciting rewards, with the approval of their parents or guardians. For more details, please visit the Skysurfers website.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.