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What is Emirates Skywards?

Emirates Skywards is the award-winning frequent flyer program of Emirates Airlines, launched in May 2000. Membership of the program provides access to a world of exclusive benefits designed to make travel more rewarding and enjoyable.

Emirates Skywards is a regular winner of travel and customer service awards including Business Traveler Middle East Awards and the Freddie Awards, known as the ‘Oscars’ of customer loyalty programs. Some of the titles we have earned over the years include: Program of the Year, Best Website, Best Member Communications, Best Customer Service, Best Award Redemption, Best Reward Promotion, Best Loyalty Program and Best Frequent Flyer Program.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to respond to queries related to hotels booked as part of a Dubai stopover package or through Dubai Connect or any other Emirates services.

Car rental

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to queries related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.