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How are my Tier Miles calculated?

Tier Miles are calculated at the same rate as Skywards Miles, taking into account the fare you have paid, the route, and the class of travel. Refer to our online Mileage Calculator to see how much you will earn on your next flight.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates-services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.