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Dubai International Airport (DXB)

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Dubai International Airport (DXB)
AddressDepartment of Civil Aviation, Dubai International Airport, PO Box 2525, Dubai, United Arab Emirates
Telephone(04) 224 5555
Websitewww.dubaiairport.com
Number of terminals3
Time zoneGMT Gulf Standard Time: GMT/UTC +4
LocationDubai International Airport is located 4 km (2.5 miles) southeast of Dubai.
Airport codeDXB
Airport newsThe Concourse A extension of Terminal 3 opened in early 2013; this is a dedicated concourse for the Airbus A380 aircraft. Terminal 1 is currently being remodeled; the project is due for completion by the end of 2014. Terminal 2 is undergoing an expansion.
Transfer between terminalsTransfers between terminals take 15–25 minutes using the airport shuttle service. It’s also possible to use the Metro to travel between Terminal 1 and Terminal 3. Terminal 1 (which serves most non-Emirates international flights) is connected to its departures area (Concourse C) via travelators. Terminal 2 is used primarily for charter flights and some routes within the Gulf region, while Terminal 3 (and its Concourses A and B) is solely for Emirates and Qantas flights.
Driving directionsThe Airport Road runs directly southeast from Dubai city center on the east side of The Creek (Al-Khor). From locations south of Dubai, cross Al-Khor at Al-Garhoud Bridge and drive north, then turn right at the intersection with Airport Road. Terminal 2, which is situated to the north of Terminals 1 and 3, is accessed from Al Towar Road and Rashidiya. The driving time from the city center to the airport is about 10 minutes.
Car rentalThere are numerous car rental companies available in the arrivals areas of all terminals, including Avis, Budget, Dollar, Europcar, Hertz, National, Thrifty, and several local operators.
Public transport and taxisBus: A bus service (tel: 800 9090; www.rta.ae) runs to the city center from stations opposite Terminals 1 and 2. Buses 4, 11, 15, 33, and 44 depart from Terminal 1, while bus 2 operates from Terminal 2. In addition, Dubai International Airport Buses provide air-conditioned transport into the city center and to more than 80 hotels.
Taxi: Prepaid taxis can be booked 24 hours a day in the Terminal 1 Arrivals hall. The journey to the city takes 10–15 minutes.
Metro: The Metro link (tel: 800 9090; www.rta.ae) runs frequently between the airport and Dubai city. Stations are located in Terminals 1 and 3. The travel time to the city is between 10 and 20 minutes, depending on the destination.
Car parkingShort- and long-term parking facilities are available 24 hours a day at Dubai International Airport. Short-term parking is located close to the terminals; long-term areas are connected via a shuttle bus, which takes about five minutes to reach the terminals. An online booking facility is available via the airport’s website. More information on facilities and rates is available from the airport (tel: (04) 216 1254 for Terminal 1; 216 5114 for Terminal 2 or 504 8433 for Terminal 3).
Information and help desksAirport information desks are located at various points within the terminals. The DTCM Tourist Kiosk (Department of Tourism and Commerce) (tel: (04) 282 1111; www.dubaitourism.ae) in the Terminal 1 arrivals hall provides tourist information, maps, and tour bookings; there is also a tourist information stand in Terminal 3.
Airport FacilitiesMoney: Banking services, ATMs, and bureaux de change are available from a number of banks in each terminal and within the concourses. Dubai Duty-Free (www.dubaidutyfree.com) also offers foreign exchange, banking, and Internet facilities.
Communications: There is a 24-hour post office near gate 18 on Concourse C. Free Wi-Fi access is granted to passengers in all terminals and at the gates. Touchscreen Internet kiosks, which take credit card payments, are located in Concourse C.
Food: There is a large range of cafés, bars, and restaurants at Dubai International Airport, with the largest concentrations in Concourses A, B, and C. The food court in Concourse C is home to a range of fast-food outlets; Concourse A has a good range of restaurants and bars, including a champagne bar, and Concourse B houses a seafood restaurant among its many options. The public areas of Terminals 1 and 3 host a good range of eateries, while Terminal 2 has a small selection of cafés, restaurants and fast-food outlets.
Shopping: A comprehensive duty-free shopping experience is available at Dubai International Airport, which includes a wide-ranging selection of duty-free shops at Concourses A, B, and C and a smaller choice in Terminals 1 and 3. Shops here range from newsstands to outlets selling designer clothes and watches.
Luggage: A baggage relocation system electronically tags each piece of luggage in order to make retrieval of lost luggage faster and easier; those who have lost luggage should fill in the form on the airport’s website or notify airport staff in the baggage claim area. Short-term baggage storage is available in all terminals, and there is also a luggage delivery service.
Other facilities: Other facilities at Dubai International Airport include prayer rooms and fully equipped medical centers in all terminals and concourses. Those with some time before their flight can browse the museum on Concourse A or relax in the spas in Concourses B and C.
Conference and business facilitiesThe Dubai International Hotel (tel: (04) 224 4000; www.dubaiintlhotels.com) has five meeting rooms accommodating 6 to 18 delegates and a conference room for up to 60 delegates. Its facilities are spread over Terminals 1 and 3. There is a dedicated business lounge in Concourse C with work areas and shower facilities; Emirates Lounges can be found in the Terminal 3 departure concourses. Several first- and business-class lounges and VIP lounges are available throughout the airport; access to the luxury Marhaba lounges (tel: (04) 224 5780 or 216 2630) in Terminals 1 and 3 should be arranged at least 24-hours in advance. The Al Majlis VIP Service (tel: (04) 216 5287), available in Terminals 1 and 3, offers various lounges, limousine transfers to the aircraft, and assistance with check-in, immigration, and baggage.
Disabled facilitiesThere are help desks for passengers with disabilities (tel: (04) 216 2016) in the main Terminal 1 departures hall. Electric carts are available to transport passengers to/from the concourses, where disabled passengers can access special lounges. Passengers should request assistance from their airline prior to traveling; the airline will notify the airport of any particular needs.
Airport hotelsThe Dubai International Hotel, a 5-star facility in Terminals 1 (Concourse C) and 3 (Concourse A and B), is the only full-service accommodation option within the airport complex, but there are a number of hotels near the airport. Our Dubai International Airport guide includes the following hotels:

Dubai International Hotel
This 5-star hotel is split between Terminals 1 and 3 and offers rooms on a nightly and hourly basis. Facilities here include a health club with a swimming pool, meeting space, and easy access to dining and shopping options in the terminals.
PO Box 35566
Dubai, United Arab Emirates
Tel: (04) 224 4000.
Web: www.dubaiintlhotels.com

Holiday Inn Express
The Holiday Inn Express is a two-minute drive or complimentary shuttle bus ride from Dubai International Airport’s Terminal 3. Free covered parking is available to guests, who can make use of the five rooftop meeting rooms, fitness center, bar, and restaurant.
Umm Ramool, P.O. Box 35257
Dubai, United Arab Emirates
Tel: (04) 290 0111.
Web: www.ihg.com

Millennium Airport Hotel
Boasting a large choice of on-site dining options, from Italian to Mexican cuisines, the 115-room Millennium Airport Hotel is a 2-minute drive from Dubai International Airport and is close to a range of entertainment options. Inside the hotel, guests can enjoy the fitness center and a beauty salon.
Media City, P.O. Box 212422 Sheikh Zayed Road
Dubai, United Arab Emirates
Tel: (04) 702 8888.
Web: www.millenniumhotels.ae
Full airport nameDubai International Airport
CityDubai
State or provinceUnited Arab Emirates
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