Organization / Publication | Award |
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Gallileo-Express Travel & Tourism Awards | Best International Airline West-Bound from India 2003 |
Most Innovative Marketing Campaign 2003 |
Skytrax - The Worlds Best Airline Lounges Awards 2003 | Airport Lounge of the Year |
Business Traveller Middle East 2003 | Best Airline in the Middle East |
| Best Regional Airline |
| Airline with the Best Cabin Crew |
The 15th Freddie Awards (Skywards) | Best Affinity Credit Card |
| Best Award Redemption |
| Best Customer Service |
| Best Elite Level |
| Best Website |
| Program of the Year |
Skytrax - Airline of the Year Awards 2003 | Best Middle East Airline |
| Best Economy Class |
Official Airline Guide’s 2003 Awards | Best Airline Based in the Middle East/Indian Sub-Continent |
Marco Polo Award 2003 | Best Airline |
Air Transport World 29th Annual Airline Achievement Awards | Passenger Service Airline of the Year |