As a special courtesy to our passengers, in certain cases where an itinerary calls for a long stopover in Dubai, Emirates will cover accommodation, meals and ground transportation costs.
This service is offered to passengers holding tickets in specific ticket categories:
- Economy Class passengers
- If the booking class for the entire outbound or inbound leg of their journey is U, B, M, E, W, R or Y.
- And if upon arrival in Dubai, the connection time until the first available flight is more than eight hours and less than 24 hours.
- First Class and Business Class passengers
- If the booking class for the entire outbound or inbound leg of their journey is J, D, C, I, O, F, P, Z or A.
- And if upon arrival in Dubai, the connection time until the first available flight is more than six hours and less than 24 hours.
Long stopover expenses may also be covered in other cases, such as Skywards redemption bookings, and other rules may apply, depending on the date that the flights were booked and the fare paid.
Long stopover expense cover must be pre-booked, and Emirates is only able to accept bookings made one day before the day of departure at the latest. This service is subject to availability.
Travel from/to Glasgow or Newcastle
Due to long connections in Dubai International Airport between some services departing from/to Glasgow and Newcastle Emirates is pleased to provide customers with complimentary hotel accommodation, though only for specific routes.
This service is only available to customers who purchase their ticket and start their journey from the UK and are travelling to/from the following destinations, where the transit time for the first connecting flight is more than seven hours and less than 24 hours. A visa for Dubai may be necessary for this service. Please check with your local Emirates office. Where a visa is required, applications must be made at least ten working days in advance.
The service offered for travel from/to Glasgow or Newcastle must be booked at least ten days prior to departure*. Once booked, a voucher** for your complimentary accommodation will be available for collection from the Emirates Ticket Desk at your UK airport of departure.
| From Newcastle & Glasgow to: | To Newcastle & Glasgow from: |
| Auckland | Kochi (Cochin) |
| Cape Town (valid only for departures before 26th March 2011) | Dhaka |
| Christchurch | Kolkata (Calcutta) |
| Durban | Peshawar |
| Guangzhou | |
| Nairobi | |
| Sydney (valid only for departures before 1st October 2011) | |
| Thiruvananthapuram (Trivandrum) | |
How to book this service
This service is offered to passengers holding tickets in specific ticket categories. If you are booking your flights on emirates.com, please check with your local Emirates office that your itinerary/fare qualifies, before you finalise your booking online. Please note that better flight connections may be shown using the ‘Search by Schedule’ flight search option, meaning that long stopover expenses may not be covered if the best connecting flight is not selected. After you have completed your online booking, please request this service through your local Emirates office.
If you are booking your flights through your local Emirates office, please check that your itinerary/fare qualifies, at the time of booking.
If you have booked your flights through a travel agent, please instruct your agent to book this service on your behalf, provided your itinerary/fare qualifies.