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Help Centre

How can I make changes to my booking online?

Most Emirates bookings can be changed online on To make a change, log in to Manage a Booking - if your booking is eligible for online changes you will be shown a link to 'change my booking'. Please note that some bookings - such as those including travel on other airlines excluding Qantas - cannot be changed online.

You can also change some travel details (your contact details, meal preferences, requested seats, frequent flyer number or Chauffeur-drive booking) through Manage a Booking.

If you need to make changes beyond what is available or possible online, please contact your local Emirates office. If you have booked through a travel agent and have not yet started travel on your booking, we recommend you contact them to make any changes.

There may be a fee associated with making changes to your booking depending on the fare conditions of your ticket.

Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.