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Help Centre

Can I view my booking online?

Yes, you can view your booking online through our Manage a Booking section. You will need to enter your last name and itinerary number or booking reference.

Your itinerary number is a nine-digit number; you can find your itinerary number on your hotel booking confirmation email.

If you have booked a hotel along with an Emirates flight, you can also use your flight booking reference to retrieve your hotel booking and the details of your flight.

Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.