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Help Centre

How can I access my pre-paid hotel voucher?

After making a hotel booking through, you must print out your voucher and present it when checking in to your hotel.

You can access your pre-paid hotel voucher through a link on the booking confirmation screen or you may retrieve your booking through Manage a Booking and reprint it.

After making your reservation, you’ll see a confirmation page with a link to your voucher. Please print the voucher and take it with you on your travel. You will receive a separate booking confirmation by email from Tourico Holidays containing your itinerary details and the contact information for your hotel.

Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.