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Help Centre

Which currencies can I pay in and can I pay in a different currency?

When you book a ticket online, the total cost will usually be quoted in the country of departure’s currency. For example if you’re departing from Dubai your total will be in UAE dirhams, and if you’re departing from the UK it will show in British pounds.

You can choose from a range of currencies when you pay with Visa, MasterCard, American Express or Diners Club. These options are available for many countries and are offered on the page where you enter your card details. Please be aware that if you choose to pay in a currency that’s different to your card’s currency, your card issuer will use its own exchange rate and may also apply a charge. Unfortunately we have no control over your card issuer’s exchange rates or your bank’s charges.

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HotelCar

Hotel booking and car rental

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Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make claim:
Please refer to the phone number in your policy document.