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Help Centre

How do I manage my account and personal details?

Skywards members can view their Skywards membership profile when they log in to emirates.com with their Skywards membership number and password.

Your personal and credit card details and your travel preferences are saved to your profile, so that you don't have to enter these details every time you log in to make a booking on the site.

Your personal information may be updated at any time by logging in and then selecting My Account from the menu. You can edit personal details on your account page.

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Hotel booking

Tel:

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Car hire

Tel:

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to make a claim.