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Help Centre

Can my child travel alone on an Emirates flight?

Yes. Emirates has two categories of service, with separate conditions and requirements, for our passengers between the ages of 5 and 15 who are travelling unaccompanied by an adult.

For children between the ages of 5 and 11, classified as Unaccompanied Minors, we have separate check-in facilities and dedicated ground staff to help on departure and arrival.

For the purposes of fares, any passenger aged 12 or over is considered an adult. However, passengers between the ages of 12 and 17 are not be able to accompany a child alone without a passenger who is 18 years or older. In such cases, both passengers would be considered Unaccompanied Minors and the applicable adult fare paid for all. Please contact your local Emirates office to arrange these bookings.

We also provide special attention for those children between the ages of 12 and 15—classified as Young Passengers.

Please visit the Unaccompanied Minors page for more information, or contact your local Emirates office.

What if my child has a connecting flight or overnight transfer?

Connection times

If your child is transferring to another airline as part of their itinerary, the maximum connection time allowed at the airport is four hours.

If they’re transferring to another flight in Dubai, the maximum connection time is eight hours. This is because we have specialist members of our team to care for your child and we can only allocate them for this time.

Overnight transfers and unaccompanied minors

A child under 16 can’t fly alone if their transfer involves an overnight stay at the connecting airport or they need to travel between airports to get to their connecting flight unless you arrange for an adult guardian to meet and care for them at the transit point.

In both situations, you’ll need to confirm these details with us before we can accept your child on board.

Special needs

Children with special needs or who need specific care must be accompanied by a fare-paying guardian who is 18 years old or over.

Terms and conditions

For safety and security, as a legal parent or guardian you’ll need to complete and sign a Declaration of Indemnity form before your child can fly with us. You'll find these forms at Emirates Airport Offices.

The unaccompanied minor’s parent or guardian must stay at the airport until the flight has departed. The parent or guardian collecting the unaccompanied minor at the airport must provide proof of identification. We offer our Unaccompanied Minors service only on our flights, and not with our partner airlines. Please contact the airline to find out about their services for children travelling alone.

Unaccompanied minors travelling to Canada

Air Canada doesn’t accept unaccompanied minors from other airlines. Therefore, if your child is travelling flying alone with us, you can book our Unaccompanied Minors service as far as Toronto. In Toronto, the child must be collected by their parent or guardian.

If your child is travelling to Canada alone, or with an adult with no legal custody over them, we strongly advise you to give them a travel consent letter. It must be signed by their legal guardian or a parent with legal custody. The letter should contain these details:

  • authorisation to travel
  • that their destination is Canada and the length of your child’s stay
  • the address and telephone number of the legal parent or guardian

Italian minors travelling outside Italy without an adult

There are special requirements for Italian children travelling alone outside of Italy. If your child is an Italian national aged up to and including 13, they will need to carry a letter of authorisation (a dichiarazione di affido) from the local police (questura) if:

  • they are travelling alone
  • they are travelling with someone who is not their legal guardian or parent (as identified in their passport)

If you live abroad, you can get this authorisation from an Italian embassy or consulate. The dichiarazione di affido can’t be issued by the airport police. Without this authorisation, your child won’t be allowed to leave Italy. This only applies to Italian citizens; all other nationals can travel without this authorisation.

Travelling on other airlines

Each airline has their own restrictions and regulations on the unaccompanied travel of minors. If your itinerary involves travel on another airline, you should check the specific unaccompanied minors rules for that carrier before making your booking. These can include restrictions on the acceptance of unaccompanied minors when connecting to or from other airlines.

Learn more

Please visit the Unaccompanied Minors page for more information, or contact your local Emirates office.

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call or email customer.service@booking.com (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.