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Help Centre

If I choose to fly with Qantas from Dubai to Australia, can I still use the Emirates lounges in Dubai?

You can use the Emirates lounges in Dubai when flying with Qantas if you:

  • are travelling in First Class or Business Class, or
  • are an Emirates Skywards Platinum, Gold or Silver member, or
  • are a Qantas Platinum One, Platinum or Gold Frequent Flyer member.
Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.