Cookie PolicyBy continuing to browse our site, you are consenting to the use of cookies. Please click the policy link to learn more about cookies.
OK
[ English ]
Skip to main content

Help Centre

Do I have to pay anything extra when upgrading my booking using Skywards Miles?

Some countries levy additional taxes or charges when you travel in a higher class. You will be informed of any additional charges when upgrading your booking.

If you are upgrading online, the additional taxes and charges must be paid for by credit card during the upgrade process. If you do not have a credit card, please get in touch with an Emirates Contact Centre to arrange for payment to be made at your local Emirates office or ticket desk.

All related questions

Do you have any feedback or questions for us? Get in touch

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.