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Help Centre

Can any fare and ticket be upgraded on Emirates?

No. Special fares, our most affordable fares, are not eligible for upgrades. All other fares can be upgraded using your Miles, subject to seat availability and upgrade restrictions*. Business Class Saver Fare tickets can be upgraded at any time up to six hours before departure. Economy Class Saver tickets can only be upgraded at the time of online check-in, at the airport or on board.


* Please review Fare Conditions and applicable restrictions on emirates.com when you make your booking.

All related questions

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Hotel booking

Hotel booking

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Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Car hire

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make a claim:
Please refer to the phone number in your policy document.