Miles might be missing from your statement for several reasons. The most common are listed here:
- The transaction is still being processed (allow 48 hours for a flight booked with Emirates or up to three weeks for a transaction with an Emirates Skywards partner).
- Your Emirates Skywards membership number was not quoted, or was misquoted, at the time of booking or at check-in.
- You have not travelled on the inbound or outbound part of your journey yet.
- The name on the reservation did not match the name registered on your Emirates Skywards profile.
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