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Help Centre

How do I claim Miles for Family Bonus Members?

Simply visit the Claim Miles page of the website and enter the booking name and ticket number for the Emirates flight you wish to claim Skywards Miles for. This must match the booking name and ticket number we have in our records exactly for the claim to be authorised online.

Please note that family members cannot make backdated claims for flights they have taken before joining your Family Bonus programme. Family Bonus members do not earn Miles from activities with Emirates partners.

Call us

HotelCar

Hotel booking and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make claim:
Please refer to the phone number in your policy document.