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Help Centre

What is a Gold Partner card?

Eligible Emirates Skywards members may nominate another member for a Gold Partner card. This could be a spouse, family member, friend or business colleague. The nominating member must choose their Gold Partner within their 12-month tier cycle. Members wishing to nominate a Gold Partner can enter the last name and membership number of their nominee in the form on the Benefits page of their account. In the event of any technical issues, please call an Emirates Contact Centre.

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Flights and Emirates services

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Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Hotel booking

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Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Car hire

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

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Please call this number if you need to make a claim.