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Help Centre

Can I redeem Miles on Qantas-operated flights?

Yes, you can redeem your Skywards Miles for flights operated by Qantas (QF flight number). You can book your reward ticket online with Emirates. If you are unable to access our online booking service, please call your nearest Emirates Contact Centre. If you wish to redeem Qantas Frequent Flyer points to purchase your flight, please make your booking via

All related questions

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.