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Help Centre

Why are the Miles I earn based on the type of fare purchased?

We recognise that different customers can pay different fares while travelling in the same cabin, so when we calculate the Miles you earn, we take into account the type of fare as well as the distance flown.

All related questions

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Flights and Emirates services

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TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

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Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

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Please call this number if you need to make a claim.