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Help Centre

Why do I have to opt in every time Miles Accelerator list is updated?

Miles Accelerator offers are updated monthly. To opt in to the latest special bonuses, all you need to do is visit the site every month and conduct a quick search for the flights you are interested in.

If you are logged in to your Emirates Skywards account when you book a flight online, you will automatically earn any Miles Accelerator bonuses available on that flight, whether or not you have chosen to opt in to the Miles Accelerator promotion for that month.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

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Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.