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Help Centre

Does cabin class determine whether a fare is Special, Saver, Flex or Flex Plus?

Fare types are not restricted by the class you travel in. When you are searching for or booking a flight, we will clearly show which types of fares are available. You can choose from Special, Saver, Flex or Flex Plus in Economy Class and Business Class, and Flex or Flex Plus in First Class. You can also find featured fares in every class of travel.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.