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Help Centre

How do I identify a Special, Saver, Flex or Flex Plus fare after I purchase a ticket?

Often, the fare type is displayed under the flight number on your e-ticket. Details can also be found in Manage a Booking.

You can also view a detailed Miles breakdown for any ticket by logging into your Emirates Skywards account and checking your Upcoming Travel.

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Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make a claim:
Please refer to the phone number in your policy document.