Cookie PolicyBy continuing to browse our site, you are consenting to the use of cookies. Please click the policy link to learn more about cookies.
OK
[ English ]
Skip to main content

Help Centre

When I move up to a higher tier, how long do I keep the benefits for?

Regardless of how many Tier Miles you have earned or flights you have flown, your card validity and benefits are extended beyond the tier review date by an extra two months, even if you have not qualified to stay in your tier.

For example, if you achieve Silver membership on 17th October 2014, your tier review date will be at the end of October 2015, but you can still use your Silver card to enjoy extended benefits until the end of December 2015, even if you do not retain your tier.

Tier reviews always take place at the end of a month.

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.