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Help Centre

Can I book a reward on emirates.com using Miles from a Skysurfers or Emirates Skywards minor account?

Yes, however, this online functionality is only available to parents/guardians who are Emirates Skywards members and have their child’s account linked to their account. Once you are logged in to your linked account on emirates.com, you can view a drop-down list that allows you to select from account numbers before making the reward booking.

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Hotel booking

Hotel booking

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Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make a claim:
Please refer to the phone number in your policy document.